Reading Time: 3 minutesI attended a talk recently in which one of Sweetgreen’s founders, Jonathan Neman, was interviewed on stage about a variety of topics surrounding his company’s evolution. It is always refreshing to see a business that understands the importance of storytelling. You didn’t have to attend

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Reading Time: 3 minutesWhen a company has an empowerment culture, it can turn great employees into heroes. Certain brands in the Kimpton family of hotels offer guests the option to request a live goldfish to stay overnight in their guest room. The children in one family of loyal

Reading Time: 3 minutesWe fly Southwest because of how they treat their employees. This picture is from the Southwest Airlines twitter feed: “Welcoming a new class of Interns to our Family with a #SWAselfie! #LUV.” For an extended version of what we mean, take a look at this

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Reading Time: 2 minutesOne of my takeaways from Conscious Capitalism 2015 was something that Simon Sinek said during his keynote. I’m paraphrasing, but he said something like, “To become a great leader, keep in mind that consistency is way more important than intensity.” In other words, making small

Reading Time: 3 minutesI sat next to a high energy, charismatic leader at lunch at the Conscious Capitalism conference. When she told me she was speaking in a breakout session, I immediately switched the session I was attending to hers. Her name is Jean Pitzo, CEO at ACE

Reading Time: 2 minutesWhen a Twitter staff person posted to an internal forum questioning whether the company was doing enough to prevent harassment in tweets, CEO Dick Costolo responded bluntly with a since-leaked forum post admitting that Twitter’s doing a bad job at it, that he takes full

Reading Time: 4 minutesI remember so clearly as a child sitting at the kitchen table while my grandmother talked to my mother, and as she talked she kept folding and refolding a paper napkin over and over again. Afterwards, I would try to fold it as evenly and

Reading Time: 3 minutesIt’s been years since I conducted an exit interview. Pam and Ben’s internships ended a few weeks ago, and we wanted formal feedback about their experience working at Stories. I heard from one HR exec that exit interviews are the worst time to get real