Culturography through Internal Communications
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A Peek Inside: Interning at Stories Incorporated
Reading Time: 4 minutes You know how the stereotypical intern experience is characterized by boredom in the form of data entry, coffee runs, and a heavy dose of Reddit, all of which is mostly ignored by management? Well. The stereotypical intern hasn’t interned at Stories Incorporated. Turns out that
The External Power of Internal Culture
Reading Time: 3 minutes We fly Southwest because of how they treat their employees. This picture is from the Southwest Airlines twitter feed: “Welcoming a new class of Interns to our Family with a #SWAselfie! #LUV.” For an extended version of what we mean, take a look at this
Harvard Business Review Gets Us
Reading Time: 3 minutes We love articles here at Stories Incorporated. We read, retweet, and comment on them on Twitter; we send them to each other; we fall down rabbit holes of links and sidebars; sometimes we even write them ourselves. We see so many that jive with what
Employee Net Promoter Score
Reading Time: 3 minutes Have you heard of the Net Promoter Score (NPS)? It’s a metric based on a single direct question to measure customer loyalty: “How likely is it that you would recommend our product/service to a friend or colleague, on a scale of 0 to 10?” Data
Workplace Awards
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Revolutions, Two Ways
Reading Time: 3 minutes Here’s President Barack Obama, surprising our office with a visit on 7/3/14. You know what’s interesting about revolutions? They can be enormous, disruptive events that make waves and change the world — even if it’s just your world. They can be on the edge of
Introducing Culturography
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The Fool Rules Rules: Employee Handbooks as Employer Branding and Recruitment Tools
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That’s great in practice, but how does it work in theory?: A brief overview of management vs. systems approaches
Reading Time: 4 minutes Hi all, Pam here! I’m your friendly neighborhood Stories Incorporated communications intern this summer! I’m in the middle of my master’s degree at Georgetown — the program is called Communication, Culture, and Technology, and I learned a ton my first year that I’d love to
Veterans’ Affairs Chief Resignation: The Necessity of Core Value Buy-In
Reading Time: 3 minutes This past Friday, Veterans’ Affairs Chief Eric Shinseki resigned over the systemic conspiracy to hide excessive wait times for vets seeking medical care. Contrary to appearances of a leadership resignation, the issue in this case was more of an honest leader’s inability to affect change
A Story of Employee Empowerment
Reading Time: 3 minutes When a company has an empowerment culture, it can turn great employees into heroes. Certain brands in the Kimpton family of hotels offer guests the option to request a live goldfish to stay overnight in their guest room. The children in one family of loyal