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Author: storiesincorporated

You have to be there

Reading Time: 4 minutes I remember so clearly as a child sitting at the kitchen table while my grandmother talked to my mother, and as she talked she kept folding and refolding a paper napkin over and over again. Afterwards, I would try to fold it as evenly and

A Culture of Communication at Twitter

Reading Time: 2 minutes When a Twitter staff person posted to an internal forum questioning whether the company was doing enough to prevent harassment in tweets, CEO Dick Costolo responded bluntly with a since-leaked forum post admitting that Twitter’s doing a bad job at it, that he takes full

Office Meditation

Reading Time: 4 minutes “You should sit in meditation for 20 minutes every day — unless you’re too busy; then you should sit for an hour.” -Old Zen adage As we’ve mentioned, our teammate Pam is taking a class called Meditation and Leadership through the McDonough Business School at

Hearth: Our Internal Wiki

Reading Time: 3 minutes Here at the Stories Incorporated office, we love hearing about other companies’ internal websites. They can take the form of wikis, or weekly CEO vlogs, or a professional social networking intranet. We’ve talked before how important internal communication is — it sets the tone for

A Peek Inside: Interning at Stories Incorporated

Reading Time: 4 minutes You know how the stereotypical intern experience is characterized by boredom in the form of data entry, coffee runs, and a heavy dose of Reddit, all of which is mostly ignored by management? Well. The stereotypical intern hasn’t interned at Stories Incorporated. Turns out that

We fly Southwest because of how they treat their employees. This picture is from the Southwest Airlines twitter feed: "Welcoming a new of Interns to our Family with a #SWAselfie! #LUV"

The External Power of Internal Culture

Reading Time: 3 minutes We fly Southwest because of how they treat their employees. This picture is from the Southwest Airlines twitter feed: “Welcoming a new class of Interns to our Family with a #SWAselfie! #LUV.” For an extended version of what we mean, take a look at this

Harvard Business Review Gets Us

Reading Time: 3 minutes We love articles here at Stories Incorporated. We read, retweet, and comment on them on Twitter; we send them to each other; we fall down rabbit holes of links and sidebars; sometimes we even write them ourselves. We see so many that jive with what

Employee Net Promoter Score

Reading Time: 3 minutes Have you heard of the Net Promoter Score (NPS)? It’s a metric based on a single direct question to measure customer loyalty: “How likely is it that you would recommend our product/service to a friend or colleague, on a scale of 0 to 10?” Data